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In the hallway of a home, a charger is plugged into an electrical socket at one end and a large black sleeping dragon at the other
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Beware the sleeping dragons

Many electronics which we use every day contain rechargeable lithium-ion batteries. But did you know that they can be a fire risk? 
a woman wearing a red jumper is adjusting the temperature on her radiator
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Test your heating, not your patience

It's time to give your heating a trial run to make sure it's working. If its not, report it straight away and avoid the high demand for repairs which comes once temperatures drop.
A resident is sitting at a table across from members of our repairs team giving her feedback.
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Workshops to help shape the future of ISHA's repairs service

Join one or both of our resident workshops in September to help shape the future of ISHA's repairs service.
A graphic of a happy face and a sad face illustrating the 2026 Tenant Satisfaction Survey results.
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About our 2025-26 Tenant Satisfaction Measures

We've published the results of the 2025-26 Tenant Satisfaction Measures (TSMs) survey. We've strong progress in key areas but the survey has highlighted where we need to improve.
People are sat around a table in the garden smiling and sharing food.
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A sunny afternoon at Penn Street

Residents and staff at Penn Street recently came together for a summer barbecue funded through our Neighbourhood Grant programme.
A graphic representing different people, including a person in a wheelchair.
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Help us improve access to our services

We want to make sure all residents can access services easily. But some residents have told us that language and communication barriers can make it hard to contact us.